Warranty Policy & Recommendations

Starting from January 1, 2021, any purchase of Emile Chouriet's watch is fully covered by a five-year warranty.
For more information, please contact us by email: info@emilechouriet.ch or by phone: +41 22 989 14 20.

To ensure the timepiece's accuracy and longevity, it is highly recommended that you take the following precautions:

Magnetic fields: Watches can resist some magnetic interference, but they may be disrupted by electromagnetic devices such as loudspeakers. Please keep your watch away from household appliances that produce strong magnetic fields. 

Impact: Strong shocks should be avoided, as they can damage both the components and the movement's performance.

Temperature: The models intended for daily use have optimal performance at temperatures between 0°C and 50°C. Please avoid exposing your watch to temperatures outside this range.  

Chemical products: Solvents, cleaning agents, perfumes, cosmetics, etc. may damage the strap, case, case back and gaskets. Please avoid direct contact between these products and your watch. 

Swimming: Your watch is waterproof, but water (especially seawater) can contain substances such as acids and alkalis, which can have a corrosive effect on the bracelet, case, case back, and seals. Therefore, it is recommended to remove your watch before swimming whenever possible.

Water resistance: The water resistance of a watch can decrease, especially due to the wear of the gaskets or accidental shocks on the crown. It is recommended to have your watch's water resistance tested by an authorized service center once a year. 

Cleaning: The watch case and strap links can accumulate dirt made up of dust and sweat, which requires regular cleaning after use. For stainless steel straps and water-resistant cases, please clean them with a brush and soapy water, then rinse with water and dry them with a soft cloth.

Crown: If your watch has a screw-down crown, please screw it down fully before diving; for non-screw-down crowns, please push the crown down carefully to its original position to prevent water from entering the watch.

Leather strap: To protect the strap and ensure its longevity, please carefully avoid moisture to prevent discoloration or deformation. Avoid long-term exposure to sunlight to prevent fading and breakage. Avoid contact with oily substances, acids, alkalis, or cosmetics due to the permeability of the leather.

Clasps: Clasps are fragile components that require the application of a small amount of low viscosity lubricant on the friction, spring, and sliding parts to prolong their lifespan and ensure their rust resistance. If your buckle becomes detached due to frequent use, it is recommended to send it to our dedicated service center for this type of repair.

Battery replacement: For quartz watches, a discharged battery should be replaced as soon as possible to avoid damaging the movement due to potential leakage. The quality of the battery can directly affect the replacement frequency and the functioning of the watch. For battery replacement and related services, we recommend sending your watch to an authorized service center or dealer, who is equipped with the necessary tools and instruments.  

Regular maintenance: Regular maintenance ensures that your timepiece remains a precision instrument and work properly. The frequency of servicing varies depending on the model, climate, and degree of daily maintenance performed by its owner. In general, watches require a complete service by an authorized service center every three to five years. 

For quartz watches: If you plan not to wear your watch for a few weeks or months, it is recommended to pull the crown until the hands stop before storing your watch. This will help reduce battery consumption.

Chronograph and setting buttons: To avoid any water infiltration, make sure not to operate the chronograph pushers under water.